Frequenty Asked Questions

Question

Why buy a new Deveron Home?

Answer:

When you purchase an older property, you’re inheriting not only someone else’s decor, but also their problems, such as inefficient heating and insulation. On average, new homes are now 40% more energy efficient which means that your new Deveron Home will help you save significantly more on your average energy bills compared with an older-style property. Your new Deveron Home has full central heating and double glazing as standard and has been specifically designed to save energy and minimise waste. Further, you and your family will be able to personalise your home to suit your own taste.

Question

What is a SAP rating

Answer:

Standard Assessment Procedure rating is based on an estimate of the annual heating and hot water costs per sqm of the home. The SAP value estimates how much energy will be used by the home; the more efficient the heating and hot water system and the better the insulation, the higher the SAP value will be. Most Deveron homes achieve a rating of between 85 and 100, though the national average is only 43.

Question

What safety features will be fitted in my new Deveron Home?

Answer:

Modern 3-point locking systems are fitted as standard to all external doors. Locking windows are in every room and well-positioned external lights will help make your new Deveron Home extra secure. High specification fire resistant materials and wired smoke alarms also provide a safe environment for you and your family.

Question

Who looks after any open-spaces or play parks within the development?

Answer:

All Deveron Homes developments are maintained by a factor. Charges vary from site to site. However, your sales advisor will explain more about factoring for your development at the time of reservation.

Question

What exactly is ‘snagging’?

Answer:

Put simply, snagging is an exercise undertaken by our site team to check the condition of your property before your keys are handed over. This ensures you receive your home ready for entry and helps minimise problems when you move in. You will then have four weeks from date of entry to inform us of any further issues. Your Deveron Home Pack explains more about snagging in greater detail.

Question

Our home will have appliances. What about the guarantees and warranties?

Answer:

When you move in to your new Deveron home you will be presented with a Deveron Home Pack. Inside you will find guarantees for your boiler, heating system, cooker and any appliances. It is important that you take time to register these items to ensure essential services are maintained and that maintenance visits are provided by the manufacturers.

Question

What is NHBC?

Answer:

The National House Building Council provides inspection and technical services to raise the standards of new homes. Your new Deveron home will be covered by a 10yr warranty called ‘Buildmark’ to provide invaluable protection for the structure of your new home. Full details can be found on www.nhbc.co.uk